Consumer Complaint Policy

RADIAN takes all complaints seriously and considers the complaint process critical to maintaining excellent customer service as well as address any issues that may arise during the title and settlement process. Consumers may submit a complaint by contacting Radian as follows:

 

By Email: titlegenius_complaints@radian.com

By Mail: Radian Settlement Services Inc.

ATTN: Titlegenius Consumer Complaints
1000 GSK Drive, Suite 210
Coraopolis, PA 15108

Not every complaint filed with RADIAN will be the responsibility or the obligation of RADIAN; however, we are dedicated to reviewing and pursuing a complete resolution for each complaint that is both satisfactory to the customer and RADIAN.